KNOWLEDGE · Topic Categories
Procurement & Partnerships
Quotation, lead time, contract, warranty, and agency cooperation.
Together9{0} Q&A · Sorted by last updated
How to get a quote?
Submit operating parameters via the official website form or call our service hotline. Our technical team will review your request and provide a tailored solution with pricing.
How long is the lead time?
Delivery schedules are determined by model, quantity, and on-site production planning. For standard projects, shipping is arranged upon contract confirmation.
How do I sign the contract?
Shandong Zhengyi International Trade Co., Ltd. will enter into a product and technical service contract with the customer, specifying the scope of supply and acceptance procedures.
Can you issue a VAT special invoice?
Value-added tax invoices can be issued as per the contract. The applicable tax rate and billing details are subject to confirmation by the finance department.
How long is the warranty?
Whole-unit warranty for 2 years, typically covering the equipment body and electrical components; specific scope subject to contract terms.
How should we respond to after-sales inquiries?
Report issues via the hotline or contact person; technicians provide remote guidance or on-site support based on the issue type.
Do you offer training?
Training on product principles, installation best practices, and inspection and acceptance procedures.
How to become an agent?
Submit an application on the Agent Recruitment page to specify your region, client resources, and channel type. A dedicated representative will contact you to discuss partnership options.
How much does this device cost?
There is no standard fixed price. A tailored solution and quote will be provided after a comprehensive assessment of pipeline diameter, water quality reports, circulation volume, scaling rate, and on-site operating conditions.
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Are there specific operating conditions that haven't been covered yet?
Provide parameters for a written assessment by the technical team.