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KNOWLEDGE · Topic Categories

Procurement & Partnerships

Quotation, lead time, contract, warranty, and agency cooperation.

Together9{0} Q&A · Sorted by last updated

How to get a quote?

Submit operating parameters via the official website form or call our service hotline. Our technical team will review your request and provide a tailored solution with pricing.

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How long is the lead time?

Delivery schedules are determined by model, quantity, and on-site production planning. For standard projects, shipping is arranged upon contract confirmation.

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How do I sign the contract?

Shandong Zhengyi International Trade Co., Ltd. will enter into a product and technical service contract with the customer, specifying the scope of supply and acceptance procedures.

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Can you issue a VAT special invoice?

Value-added tax invoices can be issued as per the contract. The applicable tax rate and billing details are subject to confirmation by the finance department.

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How long is the warranty?

Whole-unit warranty for 2 years, typically covering the equipment body and electrical components; specific scope subject to contract terms.

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How should we respond to after-sales inquiries?

Report issues via the hotline or contact person; technicians provide remote guidance or on-site support based on the issue type.

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Do you offer training?

Training on product principles, installation best practices, and inspection and acceptance procedures.

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How to become an agent?

Submit an application on the Agent Recruitment page to specify your region, client resources, and channel type. A dedicated representative will contact you to discuss partnership options.

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How much does this device cost?

There is no standard fixed price. A tailored solution and quote will be provided after a comprehensive assessment of pipeline diameter, water quality reports, circulation volume, scaling rate, and on-site operating conditions.

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Are there specific operating conditions that haven't been covered yet?

Provide parameters for a written assessment by the technical team.

Submit Condition
Luan ICP Bei 19043462 Hao - 3